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Asymmetric Intelligence

iPad

  1. Will Apple rule the iPad market?

    Research · 1 comment

    This question sounds like a tautology. It's like asking "Will Apple rule the iPod market?" But redundancy has not stopped WSJ journalist Benjamin Pimentel from asking. His answer to the question is below:

    But while Apple apparently has the edge in the emerging tablet war, it is unclear if the company will end up dominating the market the way it has come to rule the digital music player market with the iPod.

    Gartner's Fiering said the iPad has "raised the bar and suppliers are now scrambling to make sure they get it right."

    IDC now projects 6 million tablet devices to ship this year, including 4 million iPads, Shim said. But while Apple has taken the lead, he added, the company faces the "burden of lifting or defining this entire new market," because there are no other competitive devices available.

    "In the iPhone market, they learned from everybody else," he added in a video interview. "In this new space, there's nobody else to kind of bounce ideas of so to speak."

    But Apple may not have to feel so alone for long.

    Fiering specifically pointed to H-P's as the best positioned challenger, given its scale, reach and its upcoming merger with Palm.

    "There are not too many suppliers that can pull all those pieces together," she said. "H-P could if they integrate the Palm acquisition properly."

    Another IDC analyst, Crawford Del Prete, agreed saying, while the "buzz" from H-P had generally been defensive in relation to the iPad, "the longer term story is far more interesting."

    "Given H-P's massive scale, I think they have the ability to drive new price points for this kind of product," he said. "With a lower price point, the category becomes far more interesting."

    via PC Makers Look To Challenge Apple's IPad - WSJ.com.

    Before diving into the statements above it's worth noting where the journalist went to get opinions to fill his column. He called Gartner and IDC. Quoting industry analysts is a standard operating procedure to fill column-inches with material that does not offend. But how good are they?

    In my years of watching those who watch markets I formed a ranking of analyst types and their likely accuracy with respect to prognosticating a market shift. In order from most accurate to least accurate:

    1. The most accurate are rank amateurs (deagol, Muller, et. al).  Independent bloggers who do some fact checking tend to make the boldest but most accurate forecasts.
    2. The next most accurate are sell-side analysts (purveyors of analyst reports from established brokerages).  They follow financials for individual companies.  You might think their record is quite poor, but in fact they are much better than..
    3. Industry analysts (like Gartner, IDC).  Their forecasts and sensitivity to disruption are often off by an order of magnitude.  This is partly because they forecast a bit further out than Wall St. but also because they are closer to their industry clients-- the source of their ideas.  They spend a lot of time talking to the least accurate forecasters...
    4. The corporate analysts.  They are typically hired to advise management in the incumbent companies. These are people who have the most information about the way the industry is performing on a daily basis.

    You might notice a pattern here: the closer you are to the market, the less likely you are to observe how that market is crumbling around you. You cannot see the forest for the trees.

    How could this be? How can having more access give you a poorer picture? The answer lies in the asymmetry of a disruptive attack. The more you know about how things are the less you know about how things could be.

    In practice, the analyst information value chain works like this:

    Corporate analysts feed information to management that management is comfortable digesting. Those managers then hire industry analysts to validate their opinions. Industry analysts are keen to maintain a relationship with those firms and so they listen carefully to the prejudices of their clients. They then hold up a mirror to those myths and consolidate those opinions for wider distribution and quotation by journalists at respectable publications.

    Stock analysts listen with one ear to the chatter but with the other to the way the wind blows with the stock market. Sometimes they actually sample the data in the value chain directly by calling acquaintances in the market and hire interns to watch what's happening in the shops. They then build an opinion that has some level of surprise but that they hope will not stray too far into controversy so that they can keep their jobs in case they are wrong. The safe bet is always to say that things will stay mostly the way they are, but to say it in clever ways.

    So that just leaves only one group of analysts with independence from a paycheck who can make an opinion on the basis of facts alone.

    This post has become longer than I planned, so I'll dive into the exact answer to the article claims in part II.

  2. Misdiagnosing Failure: Why Disruptive Innovation Models Miss on Apple

    Research · 2 comments

    In a thought-provoking article in The Motley Fool (Predicting Failure: Testing the "Disruptive Innovation" Model ) summarizing recent research in disruptive innovation, the following quote jumped out at me:

    Then again, the model is dead wrong 15 percent of the time. Lest you think Thurston won’t admit to failures, he points out several instances where his own predictions are wrong. Take the Apple iPhone, he says -- if you apply the model to this specific product, instead of the company as a whole. Apple was a new entrant in mobile phones. The iPhone provided better Internet performance and a better interface at a higher cost -- not poorer and cheaper -- yet it was very successful from the start. “When it’s wrong, it’s interesting,” Thurston says. “We hope to improve the theory.”

    This is of particular interest to me because I've always felt that Apple had a disruptive track record that was not recognized by disruption theory practitioners.  I think the reason is that casual observers place Apple's products in narrow categories rather than seeing the real jobs that the products are hired to do.

    The reason iPhone gets misdiagnosed by disruption theory is that it is placed alongside other phones and looks sustaining. That's what the quote above implies and it's a common mistake. I first did that myself. However a cursory review of how the product is used (see ComScore and Nielsen surveys on usage) shows that it's used for browsing and applications more than for mobile telephony.  These jobs it's hired to do have more in common with personal computing. Therefore, when you put an iPhone next to a computer, its disruptive potential becomes clear. This placement also leads you to think of a trajectory that predicts the iPod touch and the iPad as natural improvements for Apple.

    That is why I classify the category the iPhone competes in as Mobile Computing--a category of products that is undoubtedly disruptive (less powerful but more convenient and often cheaper) vis-a-vis traditional personal computing.

    Similar analyses for the iPad, the iPod would also reveal a pattern of new market disruption for Apple.

  3. Analysts predict iPad sales

    Research

    After 1 million units sold in 28 days, it's time to review the analysts' predictions:

    First year iPad unit forecasts (sourced from TMO Finance Board)

    • Brian Marshall, Broadpoint AmTech   7.0
    • David Bailey, Goldman Sachs           6.2
    • Kathryn Huberty, Morgan Stanley     6.0
    • Shaw Wu, Kauffman Bros.              5.0
    • Mike Abramsky, RBC Capital Markets   5.0
    • Gene Munster, Piper Jaffray           3.5
    • Ben Reitzes, Barclays Capital           2.9
    • Keith Bachman, BMO Capital         2.5
    • Jeff Fidacaro, Susquehanna           2.1
    • Chris Whitmore, Deutsche Bank       2.0
    • Scott Craig, Merrill Lynch               1.2
    • Peter Misek, Canaccord Adams       1.2
    • Doug Reid, Thomas Weisel             1.1
    • Yair Reiner, Oppenheimer             1.1

    Looks like at least half of these guys have already blown it.

    For the record, in January I forecast 6 million units for calendar 2010 (and 10 million in first year).

    Thanks to MfH for the tip.

  4. iPad outsells iPhone

    Research

    Apple today announced that it sold its one millionth iPad on Friday, just 28 days after its introduction on April 3. iPad users have already downloaded over 12 million apps from the App Store and over 1.5 million ebooks from the new iBookstore.

    via Apple Sells One Million iPads.

    On March 14 I wrote:

    I will be surprised if the number of units sold in Apple’s CQ2 doesn't exceed 1 million. This will probably mean better performance with a new platform than Nokia, Google, Sony Ericsson or HTC and perhaps better than the iPhone.

    On March 9 I wrote:

    In either case, iPad will sell better than the iPhone out of the gate.

    The iPhone sold 1 million within 74 days.  The iPad sold 1 million units in less than half the time the iPhone did.

  5. Tim Cook on iPad vs. Netbooks: "It is sort of 100 to zero"

    Research

    In terms of the iPad competing for customers who are considering a netbook, you know I am the wrong person to ask that. To me it is a no-brainer. iPad/Netbook, it is sort of 100 to zero. I can’t think of a single thing the netbook does well. iPad does so many things very, very well. I am already personally addicted to mine and couldn’t live without it.

    via Apple Inc. F2Q10 (Qtr end 03/27/10) Earnings Call Transcript -- Seeking Alpha.

  6. On Toys

    Research

    Don't be discouraged if what you produce initially is something other people dismiss as a toy. In fact, that's a good sign. That's probably why everyone else has been overlooking the idea. The first microcomputers were dismissed as toys. And the first planes, and the first cars. At this point, when someone comes to us with something that users like but that we could envision forum trolls dismissing as a toy, it makes us especially likely to invest.

    via Organic Startup Ideas.

  7. Apple Media Advisory - iPad rationing to continue

    Research

    Although we have delivered more than 500,000 iPads during its first week, demand is far higher than we predicted and will likely continue to exceed our supply over the next several weeks as more people see and touch an iPad™. We have also taken a large number of pre-orders for iPad 3G models for delivery by the end of April.

    Faced with this surprisingly strong US demand, we have made the difficult decision to postpone the international launch of iPad by one month, until the end of May.

    via Apple Media Advisory - Yahoo! Finance.

    How about that.

  8. iPad sold out in Boston [Updated]

    Research

    There are no iPads in any of the four Apple stores I called in the Boston area for three days now.  If any units arrive they sell out in minutes.  This is still with a limit of 2 per person and no 3G units available.  Also, bulk purchases by education are being delayed.

    Now I have no data for the rest of the country, but there have been notes from analysts saying that stock-outs are occurring sporadically.  My experience tells me that it's a pretty serious retail shortage.  On the other hand, the on-line store is still delivering with one week shipment times.

    It could be that the international trade or "mules" are taking large shipments overseas.  To discourage this, perhaps Apple is giving preference to mail order over in-store purchase.  The phenomenon is similar to what was observed with the first version of iPhone. Apple was limiting sales to 5 per person and eventually banned cash purchases.

    [UPDATE] Still sold out 6 days later.